VOLUNTEER AGREEMENT / DONATION RECEIPT POLICY

This Volunteer Agreement outlines the expectations, responsibilities, and guidelines for individuals participating in activities organized by Call For Help Foundation.
By registering as a volunteer, you agree to follow the terms below.

1. Purpose of Volunteering

Volunteers support our NGO’s mission, including:

  • Health camps
  • Awareness programs
  • Women empowerment sessions
  • Community outreach events
  • Emergency assistance
  • Educational and social welfare initiatives

Your contribution helps us serve underprivileged communities effectively.

2. Eligibility to Volunteer

To participate as a volunteer, you must:

  • Be at least 16 years old (below 18 requires parental consent)
  • Provide accurate personal information
  • Agree to the NGO’s rules and safety guidelines
  • Respect all participants and fellow volunteers

The NGO may conduct a basic verification if required for certain events.

3. Volunteer Responsibilities

As a volunteer, you agree to:

  • Perform tasks sincerely and responsibly
  • Follow instructions from NGO coordinators
  • Maintain respectful behavior at all times
  • Protect the dignity and privacy of beneficiaries
  • Not misuse any information obtained during volunteering
  • Maintain punctuality during camps and programs
  • Uphold the NGO’s values of compassion and service

Volunteers must also avoid:

  • Discriminatory or offensive behavior
  • Misrepresentation of the NGO
  • Unauthorized distribution of photos or data
  • Handling money or donations without permission

4. Safety & Conduct

Volunteers must prioritize safety and follow:

  • Health guidelines
  • Emergency instructions
  • Code of conduct during fieldwork

If unsafe behavior is observed, the NGO may restrict the volunteer from further participation.

5. Confidentiality Clause

Volunteers may come across personal or medical information of beneficiaries.

You agree that:

  • You will not share, disclose, or misuse any personal data
  • You will respect the privacy of individuals
  • You will follow all instructions related to data protection

6. Non-Monetary Nature of Volunteering

Volunteers understand that:

  • Volunteering is unpaid
  • No salary, allowance, or financial compensation is provided
  • Participation is voluntary and may be discontinued at any time

Certificates of participation may be issued after completion of activities.

7. Liability Disclaimer

Call For Help Foundation is not liable for:

  • Any personal injury caused due to volunteer negligence
  • Loss or damage to personal belongings
  • Unforeseen incidents during field activities

Volunteers must follow safety protocols to minimize risks.

8. Termination of Volunteer Participation

The NGO reserves the right to discontinue a volunteer’s participation if:

  • Code of conduct is violated
  • Misuse of identity or authority is found
  • Confidentiality is breached
  • Harmful behavior is reported

9. Contact Details

For volunteer support or inquiries:

📧 help@callforhelpfoundation.org
📱 6393020408


✔ Volunteer Agreement Completed

SHIPPING & DELIVERY POLICY (DONATION RECEIPT POLICY)

Call For Help Foundation

Last Updated: 2025

This policy explains how donation receipts, certificates, and digital acknowledgements are issued by Call For Help Foundation.

Since we are a non-profit organization and do not ship physical goods, “Shipping & Delivery” refers to the delivery of donation receipts, certificates, and official communication.

1. Delivery of Donation Receipts

Whenever a donor contributes via:

  • Online payment
  • Bank transfer
  • UPI/Wallets
  • Cash donation (with record)

We provide a digital donation receipt through:

  • Email
  • WhatsApp
  • SMS (if applicable)

Receipts are normally delivered within 24–72 hours after confirmation.

2. Delivery of Volunteer or Participation Certificates

Certificates for volunteers or participants in NGO programs are provided:

  • Digitally (PDF format)
  • Physically (only during special events or pre-arranged programs)

Digital certificates are usually delivered within:

  • 7–10 working days after program completion.

3. Non-Physical Goods Policy

The NGO does not sell or ship physical products.
All deliverables are digital:

  • Receipts
  • Acknowledgements
  • Certificates
  • Registration confirmations
  • Event details

Only documents specifically requested in physical form will be provided at the NGO office.

4. Incorrect Information Provided by Donor

If a wrong email or phone number is entered:

  • The donor must contact us to update their information
  • The receipt will be reissued after verification

The NGO is not responsible for delivery delays caused by wrong contact details.

5. Failed Delivery of Receipts

Receipts may fail to deliver due to:

  • Email server errors
  • Spam filters
  • Incorrect contact information
  • Technical problems

In such cases, donors can request a reissue at:
📧help@callforhelpfoundation.org

6. Delivery for Refund or Cancellation Requests

In rare cases where a refund is approved:

  • A refund acknowledgement will be issued digitally
  • The refund will be processed to the original payment method

A Refund Certificate may be provided upon request.

7. Contact for Delivery/Receipt Issues

For any issues related to donation receipts or certificate delivery:

📧 help@callforhelpfoundation.org
📱 6393020408